Freught is an innovative company that combines IT solutions with logistics. The company’s main focus is concentrated on the transportation of partially loaded (LTL) cargo by road in Europe.

• You enter the route and load parameters
• You compare immediately generated bids
• You are filling out an order
• You easily monitor the progress of the load
• You accept the delivered cargo
• You pay through the platform in one account

Registration for the platform for customers – https://platform.freught.com/client/

Registration for carriers on the platform – https://platform.freught.com/carrier/

Click the “Register” button and enter your email. 

Check your email (including the spam folder). In a few minutes, you should receive an email with a link to activate your account.

You can fill in your profile information only when your account is activated.

Make sure you fill-up correct information:

• Your name
• Your last name
• Email address
• Telephone number

By agreeing to the privacy policy and the rules for the processing of personal data, click save data.

On the company details page – fill in all the required information (your company name, VAT code, registration code, company address, telephone number, e-mail.)

Also, select the language of the documents, click Save details and wait for confirmation.

In order to use the platform without restrictions, you must first fill in the company information.

You can do this by choosing ”Settings” – ”Information about the company”.

You will receive 2 different emails after completing your business information correctly.

First letter: To sign the FREUGHT General Terms and Conditions via ”Dokobit”, it must be signed by an authorized representative of the company.

Second letter: When the FREUGHT team receives the signed contract from Dokobit and verifies the details of the company you have submitted, we will send a letter confirming that your company has been approved.

Step 1: Select the Quantity and Dimensions of the Load: These can be loads on pallets or other types of packaging.

Step 2: Select your country of departure by entering your zip code or city name.

Step 3: Select a destination by entering a zipcode or city name.

Pick-up from the shipper is coordinated by the carrier itself, and you will only monitor the process and delivery stages using the platform-tools.

We have an intelligent email algorithm, and communication between the parties takes place through the Platform Messenger and via email.

Pick-up issues are coordinated via e-mail. Most emails are automated, so there is no need to correspond with the carrier and sender separately.

During the messenger, the customer coordinates additional issues with the carrier.

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Yes, your cargo is covered by double insurance. You will have mandatory insurance under the CMR Convention from the carriers’ side and additional insurance from FREUGHT company.

Invoices do not need to be coordinated with the carriers, they are issued immediately after delivery of the cargo, so you do not have to wait or send additional inquiries. Although you can carry with different carriers, you only receive invoices from FREUGHT.

Under European transport logistics rules, the responsibility always lies with the carrier. Our team does everything to resolve issues peacefully and without dispute.

As both the carrier and the customer have an interest in picking up and delivering cargo as quickly as possible during the cargo transportation process. All participants in the cargo transportation are required to disclose all necesarry information and communicate it in a timely manner.

Our team monitors the communication of FREUGHT platform users and promptly agrees on the provision of additional, urgent or missing information.

From the main MENU, Select “Service“ – “Service Management“.

After you connect the service, click tariffs on the green screen.

After saving your tariffs, you can activate services through the service management page.

Always pay attention to the status of your services, it can be: Turned on. Published. Turned on. Not published. or Turned off.

When you are ready to publish your services, click the publish button. Your services will only be active and visible to all customers when the status of the services is Published. Turned on.

Invite people to your team to exchange ideas and work together. Enter team members: email addresses and assign each person a team role, either individually or invite multiple people with the same role at once.